You may wish to test the Kiara products you have on separate patches of skin away from your face. Allow twenty-four hours to assess your skin’s response. If you find there is no reaction, repeat the process. Again, allow twenty-four hours for assessment.
If neither of these tests results in an adverse reaction, apply a small amount of your product to your face. Use less product than you normally would in the first instance, then slowly increase the amount. If your skin reacts or symptoms persist despite not using any products, we suggest you consult with a dermatologist.
Kiara is committed to providing accurate information, however, this information is not intended to replace advice from your qualified medical practitioner.
We recommend that you speak with your obstetrician or dermatologist should you have any concerns regarding your particular circumstances.
Irritations can sometimes occur in the regular course of our daily lives, even where we have used and enjoyed a product successfully for many years. The trigger for a reaction can be an unexpected one and may not necessarily repeat itself in the same way. We ask that you consider any changes to your regular routine that may have triggered the reaction (dietary, contact with possible allergens such as household cleaning liquids etc.).
Where one experiences an adverse reaction to any cosmetic preparation, the best course of action is to discontinue use and if necessary, consult your medical practitioner to establish whether you have experienced an irritation or an allergy.
In the unlikely event that you experience an adverse reaction to an Kiara product, please discontinue use and return it to the place of purchase. Do not hesitate to contact us with the details of your reaction.
Please refer to our Delivery and Returns policy for further information regarding the conditions of return and exchange.
Some wonder whether the high content of botanical ingredients will interfere with makeup, but it will not. However, you may like to experiment with the time it takes for your preferred Kiara product to fully absorb into your skin prior to applying your makeup.
The label on your Kiara product displays an icon, that tells you how many months your product will be at its best after opening.
All ingredients used in Kiara products have been extensively researched, tested and assessed for their safety, stability, efficacy and irritation potential. This is standard procedure for every ingredient under consideration for use by Kiara, regardless of type.
All new products are tested for safety during our product development process using cumulative irritancy testing on human volunteers. Before our products are released to the public, formulations are also assessed for safety by a qualified external agency, either a chemist or toxicologist. These agencies do not test on animals.
All new ingredients are reviewed by our research and development team prior to use. We research the registration status of these ingredients in world markets, and note any past testing. No animal testing has been conducted by the suppliers of ingredients since 11 March 2009. This is the date when the European union enforced a ban on animal testing of cosmetic ingredients and many of our suppliers stopped long before this time.
Before we consider entry into a new country we extensively review the regulatory requirements to ensure that compulsory animal testing on our products is not required.
Due to reasons of hygiene and logistics we are unable to refill Kiara containers or to recycle them for you. We suggest that when your Kiara containers are empty, you find a use for them in your home.
Like all responsible companies, we aim constantly to lessen our environmental footprint and to improve our practices. This is not without challenges, but we are attempting to improve our packaging as honestly and transparently as we can.
If you sign up to receive the newsletter your details will be used to communicate with you directly and will not be passed on to any other party.
However, please note that by entering our customer database, you are also nominating to receive Kiara event invitations and information about Kiara-partnered initiatives.
You can sign up to receive the newsletter at the bottom of each page of our website.
However, creating an account will allow you to move more swiftly through the purchasing process: you will be able to save your personal details, store multiple delivery addresses, peruse past orders, update subscription details and receive special Kiara customer event invitations and new product information.
Creating an account only takes a few minutes, and you can do so by clicking here.
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If you are ever concerned that you have been the victim of fraudulent activity, contact your bank immediately to ensure your credit cards are cancelled.
Please accept our sincere apologies and know that we are working hard to source the product you are looking for.
Our website is encrypted with Secure Sockets Layer (SSL) certificates, which creates a secure transaction area in which to enter your payment information. You can be sure that you have entered a secure area as your browser address will become https://www.kiaraphytoceuticals.com, and a small padlock symbol will appear in the bottom left of your screen.
We also have secure firewall systems and daily scanning in place, to ensure that any attempted intrusions are swiftly identified, and a biannual penetration security scan conducted by our security partners. We regularly engage with industry experts to seek the most up-to-date security advice, and are constantly seeking to improve upon our rigorous processes.
PO Box 86
Woodville SA 5011
If sending by post, you are responsible for the applicable shipping and additional postage charges.
All items must be returned unopened and in their original saleable condition to be eligible for exchange. Please refer to our Delivery and Returns policy for further information regarding returns and exchanges.
– Free of charge where the order subtotal is $80 or greater
– $10 where the product subtotal is less than $80.